- Other services
- Voice services, numbers and further tools
- Typically suits
- Medium · Large business
Through SurveyOnTablet your customers can give their opinion and rating of the services and products you provide at any time, while you follow how your business is developing, keep an eye on quality from a distance, and encourage your staff to be proactive.
Make your customers happy and gain an advantage over the competition with SurveyOnTablet.
Advantages
- No limits — take as many devices as you need, give account access to any number of users, and create any number of surveys with any number of questions.
- Personalisation and branding — promote your brand and show customers that they matter to you.
- A library of multilingual surveys — the solution comes with a large survey library covering almost any question you might ask a customer, translated into more than 25 languages.
- Mobility — as well as on the tablets, your customers can give their opinion on their own phones, through unique QR codes that you print and place around your premises.
- Instant alerts on a complaint — get warning emails when customers are unhappy, and turn them around before they have left your premises.
- Offline mode — the service can be used where there is no internet coverage; once the device reconnects, the collected information is processed and available in the interface.
- Statistics — detailed, in-depth statistics through the analysis tools in the interface, so you can generate and share your reports easily.
- Security — a working mode protected against malicious users. Secure kiosk mode lets you leave devices even in unattended places.
- Technical support — 24-hour telephone support from Yettel experts.
You can choose whether to activate only a licence to use the service, or to buy a licence together with mobile internet and a tablet. The service is offered on a monthly subscription under a 12- or 24-month contract. One licence is valid for one tablet. SurveyOnTablet is provided in partnership with a third party, and accordingly Yettel Bulgaria EAD is not responsible for the availability of the application, the information stored in it, or its functions or content.
Request a consultation
Leave your details and a consultant will get in touch to shape the solution around your business.